0-Chat by ONPASSIVE is an automated tool that provides a unified platform that uses a wide range of methods to create interactive interfaces to solve customer queries. It is easy to implement and the predefined industry model acts as the main dialogue agent with customers.
0-Chat's self-learning algorithm recognizes the intent of the conversation and responds accordingly. If the machine cannot understand the intent, it will immediately report the problem to a human agent. One of the unique features is that the tool recognizes customers from stored data, remembers previous conversations, and performs the necessary diagnosis of the situation.
Al-based chatbots can recognize customer emotions and update quickly while solving problems that require immediate attention. It introduces smart virtual assistants, achieves a new level of automation and speed through 0-Chat, strengthens your customer service, and drives sales growth.
The chatbot recognizes the intention of the conversation through the integrated AI program and provides the required information through various online channels, increasing customer satisfaction. Use this tool to take your customer satisfaction and marketing efforts to a new level.
OChat will increase the cross-sell and up-sell of your brand. With the Al-based 0-Chat by ONPASSIVE, you can ensure that actual conversations and transactions are completed without human supervision, thus increasing your brand's productivity.
Use AI-driven tools to improve your customer experience, increase potential customer conversions, and reduce customer service costs. This tool is designed to change the face of the dialogue economy. 0Chat uses natural language understanding to seamlessly solve complex queries in real time.
The ONPASSIVE tool is absolutely easy to integrate with other business partners and can effortlessly train various response systems. Use data to solve problems, communicate with customers, and improve customer engagement by simplifying the conversion path.
Some of ONPASSIVE's products are O-Bless, OMail, OCademy, OConnect, OTracker, O-Net, O-Desk, O-Domain, O-Create, O-Dit, O-Shop, O-Counting, O-Wallet, O-Staff, etc.